Monthly Archives: August 2011

Back in 2007 the McKinsey Group conducted research in factors that shape careers. http://bit.ly/axnsMt About 40% of both men and women surveyed indicated that a pivotal event that impacted upon their careers happened when they were in their early 30’s, … Continue reading →

Over the past year there has been considerable press given to decisions by the Charities Commission in New Zealand over decisions to deregister high profile charitable organisations, for example Greenpeace, and others that engage in political advocacy (not viewed as … Continue reading →

Safe, secure but more stressed is how a recent article in the Sydney Morning Herald http://bit.ly/oH0HWj began on the subject of workplace stress. So what do we know? We know that everyone has the potential to be stressed at work. … Continue reading →

Australia’s carbon emission scheme is scheduled to commence mid-2012. Every organisation and every business will be impacted upon by the scheme. While only a small number of organisations, those recognised as bulk carbon emitters will be required to purchase an … Continue reading →

Today we facilitated our first full Open Space Forum. Have been itching to use this format with our clients for the past couple of years. We had adapted Open Space on a couple of earlier occassions yet today is our … Continue reading →

This article on a correlation between customer satisfaction and hospital efficiency http://bit.ly/qBOG3Y caused me to stop and think a little about customer service in healthcare. We go into a hospital to address a medical issue. It is certainly reasonable to … Continue reading →